Frequently Asked Questions

• Customers can use the Premier online payment link: https://ppbpayments.com/
   
• Select “US Initial Payment” for the customer’s initial payment.
   
• Once payment is completed, attach the confirmation screenshot or email to the order in RTO Streamline.

• RTO Streamline accepts credit cards (Visa, Mastercard, Discover) and personal checks made payable to Premier Portable Buildings.
   
• Dealers may accept cash or other payment methods for buildings.
   
  • These transactions must be logged as a CASH SALE.
    
  • The dealer is responsible for remitting funds to Premier Portable Buildings via the Pick-Up At Dealer (PAD) invoices issued monthly.
     
  • PAD checks must be made payable to Premier Portable Buildings.
     

• RTO Streamline accepts credit cards only (Visa, Mastercard, Discover).
   
• Dealers may accept cash or other payment methods for trailers.
   
  • These transactions must be logged as a CASH SALE.
     
  • The dealer is responsible for remitting funds to Premier Portable Buildings via the Pick-Up At Dealer (PAD) invoices issued monthly.
     
  • PAD checks must be made payable to Premier Portable Buildings.

• Free delivery is included within 50 miles of the sales lot.
   
• Mileage is calculated based on truck routes, not standard GPS routes.
   
• Customers are responsible for delivery charges beyond 50 miles at $5.00 per mile.
   
• Mileage fees over 50 miles are payable directly to the delivery team in cash at the time of delivery.
   

• Free delivery is included throughout Virginia and West Virginia.
   
• Please confirm delivery boundaries and any exceptions with the delivery team prior to contracting.

• 5/8" shed flooring
   
• Floor joists: 16" on center
   
• Load rating: 600 lbs per sq. ft.
   

• 3/4" premium flooring
   
• Floor joists: 16" on center
   
• Load rating: 900 lbs per sq. ft.
   

• 3/4" premium flooring
   
• Floor joists: 12" on center
   
• Load rating: 1,300 lbs per sq. ft.

• 6' end porch
   

• 6' end porch
   
• 6' setback at entry door
   

• 8' × 4' center porch
   

• 8' × 4' corner porch

• At this time, we do not offer build-on-site construction and do not have a field team available to support on-site builds.

• Customers may pay off their rent-to-own contract at any time after the initial payment by contacting their assigned rental company.
   
• By paying off the remaining principal balance, the customer will eliminate all future rental fees for the remainder of the contract term.

For rent-to-own contracts, these two payments serve very different purposes:

Security Deposit
A security deposit is the minimum amount required to secure your order and reserve the building. This payment does not go toward the cost of the building. Once an order has been entered, the security deposit becomes non-refundable after 48 hours.

Cost Reduction
A cost reduction is a down payment applied toward the cost of the building. Making a cost reduction lowers the total amount being financed, which in turn reduces your monthly rent-to-own payment.

The customer is responsible for permitting. In Virginia, a building permit is generally required for storage buildings that are 256 square feet or larger. Buildings under 256 square feet may be exempt from a building permit, but they often still require zoning approval. Permit requirements can vary based on your city or county regulations and any HOA rules that apply to your property. We do not require a permit for delivery, and we’re unable to determine permit requirements for individual locations. For the most accurate information, we recommend customers contact their local city or county zoning/permitting office and, if applicable, their HOA.